Deregistration/cancellation - what are the rules?

If you no longer have a TV receiver, you can either submit a written deregistration to Radiotjänst i Kiruna AB, or telephone our Customer Service. Simply stop paying bills is not enough reason for deregistration.

State your customer or personal number and name. We would also like to know the reason for your deregistration.

Do you want to deregistrate because you moved to a household that already pays the radio and TV fee or when the fee payer is deceased, you can do it directly on the web if you log in to My pages.

A deregistration cannot be made for back in time (special rules apply if a person is deceased).

If you have not received a written confirmation of your deregistration within 2-3 weeks, please contact Customer Service.

A deregistration can result in a repayment of funds since the radio and TV fee is paid in advance. Radiotjänst do not repay amounts below SEK 150.

You can read more about cancellation in 11 § of the Act on Financing of Radio and Television in the service of the public.

Teracom

Bild med tv-antenner på tak
Teracom distributes radio and tv to households nationwide in Sweden.

Log in to My pages

Please contact our Customer service if you pay with direct debit and want to log in to My pages. Ask for a copy of your invoice.

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