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Frequently asked questions

Find the answer to your question by selecting a subject below, or search for your query in the search field.

How much is the radio and TV fee, and how is the money used?

ANSWER: The radio and TV fee was 2 400 SEK/year until 31 December 2018. The radio and TV fee was replaced with a general public service fee 1 January 2019. The new fee is handled by the Swedish Tax Agency.

This is how much the TV fee was until 31 December 2018:

  •   SEK 200/month
  •   SEK 2 400/year

The fee finances public service:

  • Sveriges Television (SVT)
  • Sveriges Radio (SR)
  • Sveriges Utbildningsradio (UR, educational broadcasting) 

The Swedish parliament has decided to replace the current radio and TV fee with a general public service fee as of 1 January 2019.

How do I log in to My pages?

ANSWER: You can log in to My pages with e-ID. Please note that you will no longer be able to log in to My pages after June 30, 2019.

What happens if I don't pay the invoice in time?

ANSWER: Radiotjänst will send two reminders if you forget to pay the radio and TV fee on time.

We will charge SEK 75 for the first reminder and 40% of the original invoice amount for the second reminder. If you still don´t pay the invoice will be sent to the Swedish enforcement authority (Kronofogden) for collection. 

The Swedish parliament has decided to replace the current radio and TV fee with a general public service fee as of 1 January 2019. 

I have poor reception, who should I contact?

ANSWER: For complaints regarding interference in digital terrestrial television or on your radio, contact Teracom AB. If you receive transmissions from satellite ore cable with poor reception you should contact the Pay-TV operator.

Do you record the phone calls?

ANSWER: Yes, Radiotjänst do record the phone calls.

The purpose of the recordnings is to ensure the quality of the phone calls and for you to feel safe in your contact with us. The recordings are kept for a limited amount of time. 

The Swedish parliament has decided to replace the current radio and TV fee with a general public service fee as of 1 January 2019.