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Frequently asked questions
How much is the radio and TV fee, and how is the money used?
This is how much the TV fee was until 31 December 2018:
- SEK 200/month
- SEK 2 400/year
The fee finances public service:
- Sveriges Television (SVT)
- Sveriges Radio (SR)
- Sveriges Utbildningsradio (UR, educational broadcasting)
How do I log in to My pages?
What happens if I don't pay the invoice in time?
We will charge SEK 75 for the first reminder and 40% of the original invoice amount for the second reminder. If you still don´t pay the invoice will be sent to the Swedish enforcement authority (Kronofogden) for collection.
I have poor reception, who should I contact?
Telephone: 0771-91 00 85
Address: Teracom AB, Customer Service, PO Box 27152, 102 52 Stockholm
Do you record the phone calls?
The purpose of the recordnings is to ensure the quality of the phone calls and for you to feel safe in your contact with us. The recordings are kept for a limited amount of time.